Cutting Client Delivery Time by 75% with CoordinateHQ
For this founder, growth was stalling—not because of sales, but because of operations.
“We literally stopped selling. I’d rather have a good impression with clients than a bad one, and it was taking so long to get even the most basic things done.”
The Challenge
- Client delivery taking far too long
- Quality control issues creating 2 AM firefighting
- A lack of structure that forced leadership to cover mistakes
- Hiring pressure to fill ops roles just to keep up
The result was a painful bottleneck: sales paused, customer experience at risk, and the founder’s time drained by operational chaos.
The Solution: CoordinateHQ
By implementing CoordinateHQ, the company embedded workflows and client communication into a single platform. The impact was immediate:
“We’ve been able to reduce time by 75%. That means we can now do more. Capacity has improved, and I’m no longer afraid to scale to the next level.”
The Results
- 75% reduction in delivery time on client work
- Capacity to scale without adding headcount
- Operational savings by avoiding a new hire
- Peace of mind: no more 2 AM firefighting over errors
Testimonial
“CoordinateHQ has almost removed a role we thought we’d need to hire. We’re saving money, saving time, and finally have the ability to scale without the hiccups. It’s been transformative.”
