Customer Success Teams
Create Customers For Life
Deliver Customer Success From Pilot Through Enterprise Expansion
Coordinate helps you stay aligned with customers and hold each other accountable. We help you handle common customer challenges, for example when your customers' goals change, timelines slip, stakeholders change, and much more.
Stay Aligned With Your Customers And Hold Each Other Accountable
Coordinate replaces the customer spreadsheets, slide decks, chat messages, and emails that often get lost or go stale. It starts with our collaborative customer portals, but includes so much more.
Here’s What Others Are Saying
"Coordinate helps us stay aligned with our customers, even the most complex, and their feedback has been really positive. We've even been able to stop using slides during customer trials."
Founder and CEO, ETLeap
"With Coordinate, we can do account reviews with our execs anytime, instead of creating tremendous workload for our team every quarter/month, all because Coordinate is kept up-to-date by our ACSMs."
Head of National Accounts and Customer Success, Smarking
"Coordinate works great to remind clients that they have a deadline and to keep the big picture in front of them. It's very easy to update the deadlines with one single click if there are any delays. The plan also keeps our clients engaged as we've had customers mention us in updates."
Customer Success Manager, The Cirqle
Is Your Customer Ready To Be Successful?
For customers, buying your product is the easy part. The hard part is actually being successful and realizing value from it.
The Disappearing Line Between Pre- And Post- Sales In SaaS
By incorrectly assuming pre- and post- sales, you’re going to let both yourself and your customers down.