How Elevated Home Design Raised the Roof on Communication with CoordinateHQ
The Challenge
Communication is a well-established pain point with residential construction projects.
As Elevated Home Design grew, it found that time was increasingly spent connecting with clients and contractors to obtain information or updates rather than on creating home designs. As a sole proprietor, this was untenable, so the company started to look at tools to help streamline the process.
Systems Disqualified or Replaced
The Solution
After testing industry software solutions like Buildertrend and JobTread, Elevated Home Designs widened its search to look at project management tools, including Notion and Motion. However, these were still too complex for clients, who needed an app that they could easily interact with on their phone. After a Google search, founder Amy Sperling stumbled across CoordinateHQ.
ElevatedHome Designs quickly integrated the collaboration platform, and client projectswere up and running within a week. Any questions that arose were speedilyresolved by CoordinateHQ’s support team. After six months, there have been arange of benefits spanning:
- Streamlined Communications: Every aspect of client and contractor communication is now centralized and simplified. No more endless email threads or missed updates—CoordinateHQ keeps everyone aligned. Clients only see the tasks and information relevant to them, making the experience intuitive and less overwhelming.
- Productivity Boost: Before using the collaboration software, 2 to 3 days every week were consumed coordinating the multitude of tasks. Now with CoordinateHQ, it has freed up 50% more billable hours to develop customized designs.
- Scalable Growth: Elevated Home Designs has increased its project capacity and expects to increase annual revenues by more than 33%.
- Efficient Workflows: The software has helped remove any unnecessary steps and smooth out the design process, while ensuring nothing is missed. This keeps projects on track and on time.
- Enhanced Organization: The centralized document system provides a portal where every construction document and communication is easily found. This removes the need to wade through emails or other channels to find information.
- Client Satisfaction 100%: The visibility and ease of use have resulted in only positive feedback. Clients love the app, and contractors and builders have recommended CoordinateHQ to others.
Testimonial 1 Title
Moving forward, Elevated Home Designs is embedding CoordinateHQ in its new website to further streamline processes and enhance the sales experience.
Amy Sperling, Founder, Elevated Home Design
“CoordinateHQhas provided a blueprint that is transforming our business. Clear communicationand detailed documentation are the keys to success when it comes to designingand building homes. Collaboration on projects is seamless, with workflowsstreamlined and every detail accounted for, ensuring nothing slips through thecracks.”
About
CoordinateHQ helps you make your high-value customers successful.
CoordinateHQ ensures alignment and accountability throughout the customer life cycle.
Other benefits realized:
- Shorter time-to-value as your customers onboard faster
- Less risk from team handoffs and turnover of both your team or theirs
- Never lose track of renewals or expansion opportunities
- Make better decisions with accurate visibility into each customer’s health and status
If you're interested in learning more, you can setup a demo with our team here.
